All of our products are made to order, based on your selected product, size, and color. Because each item is custom printed or cut to order and cannot be resold, we do not accept most returns or issue refunds.
Important Information Before Use
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Upon delivery, inspect your item before use or installation.
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If there is an issue (wrong item, size, or color), do not apply, install, wear, or use the product.
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Contact us immediately at sales@vinylmayhem.com. In most cases, a photo will help us verify and resolve the issue without needing a return.
Installation Errors
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Our vinyl is an intermediate 3–5 year outdoor film with adhesive backing.
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It sticks to most clean, smooth, hard surfaces and performs well when installed correctly.
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We cannot accept returns for installation mistakes or mishaps that occur during application.
Order Issues
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Report any discrepancies (missing items, wrong color/size) within 2 business days of receiving your order.
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After 5 business days, we are unable to investigate or honor claims.
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Damaged items incurred during shipping must be handled directly with the carrier.
Return Eligibility
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You must contact us first to receive return authorization. Unauthorized returns will not be accepted.
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If we made an error, we’ll replace the item at no cost. You may not need to return the original.
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If required to return the item, it must be unused, unopened, and in resellable condition, and returned within 7 days of authorization.
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Returns must include photos or the physical product for verification. No refunds will be issued if the item is discarded and cannot be reviewed.
Custom Order Terms
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Custom orders are final once submitted. We are not responsible for customer input errors, including:
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Spelling, grammar, punctuation
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Color or size selection
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Image resolution or orientation
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We review all orders and will reach out if anything appears incorrect. However, once approved, no changes can be made.
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If a customer mistake is made, we offer a discounted reprint option.
Contact Us
Please email sales@vinylmayhem.com for all return, refund, or order-related concerns. We may follow up by phone during resolution.
Mailing Address:
Vinyl Mayhem
16808 Main Street, Suite D108
Hesperia, CA 92345
